Contact Us

If you need assistance or have questions about CAASPP testing in California, please contact the best resource according to your role in testing:

  • Test administrators and test examiners, contact the test site coordinator for your school.
  • Test site coordinators, contact the CAASPP coordinator for your local educational agency (LEA).
  • LEA CAASPP coordinators, contact the California Technical Assistance Center (CalTAC) using one of the following methods:
    Mail: ETS
    Systron Business Center
    2731 Systron Drive
    Concord, CA 94518
    Phone: 800-955-2954
    Fax: 800-541-8455
    Hours Monday–Friday
    7 a.m.–5 p.m. PT
    E-mail: caltac@ets.org
    Chat:

    Chat now with one of our customer service representatives.

More Information

For press and media inquiries about the CAASPP System, please contact the California Department of Education (CDE) Communications Office: by e-mail at communications@cde.ca.gov or by telephone at 916-319-0818.

Visit the CDE’s Smarter Balanced Assessment System Web page for additional information about the Smarter Balanced Assessment System.

Visit the CDE’s Standardized Testing and Reporting (STAR) Web page for additional information about the paper-pencil testing program.