CAASPP Known Issues Log

Click on or select a particular issue for more information about it. To see issue resolutions, check the “Show issue resolutions” box. See the archive Web page for a list of past known issues.


Date Identified Date Updated Date Resolved Issue
12/04/17 12/04/17 Pending
Users have reported receipt of multiple, sometimes completely unsolicited, Smarter Balanced Digital Library password reset e-mails.
Resolution In Progress. For some users, after following the process established for a Digital Library password reset, selection of the [If you have forgotten your password, reset your password by clicking here.] link generates multiple e-mails containing temporary passwords.

Additionally, there have been instances of users receiving e-mails with temporary passwords who had not initiated any such request.

As a workaround, please delete any user you know has experienced this issue and add him or her again using the Administration and Registration Tools interface.

LEA CAASPP coordinators should contact CalTAC for additional assistance.
10/17/17 10/30/17 Pending
An error message appears in the Test Operations Management System (TOMS) when user roles for existing users are deleted or changed using the TOMS batch upload process.
User roles should be deleted or changed using the TOMS one-by-one functionality in the user interface. Local educational agency California Assessment of Student Performance and Progress coordinators will be advised, by e-mail, when the TOMS batch upload process can be used to delete or change user roles.

Archive Library for the CAASPP Known Issues Log