CAASPP Known Issues Log

Click on or select a particular issue for more information about it. To see issue resolutions, check the “Show issue resolutions” box. See the archive Web page for a list of past known issues.


Known Issue details
Date Identified Date Updated Date Resolved Issue
05/01/19 05/13/19 05/13/19
Grade four, version 2 California Alternate Assessment (CAA) for English language arts (ELA) passage text before item #12 does not match up with what’s on the screen.

In the current CAA DFA for grade four, version 2, on page 15, under the heading “English Language Arts Stage 1” and prior to question #12 for ELA, the on-screen passage referred to the passage “Time for Lunch,” whereas the administration script and alternative text in the DFA were for the passage “Fun on the Court.”

For local educational agencies that have not yet administered the grade four CAA for ELA to students, Educational Testing Service recommends notifying CAA test examiners to download and use the corrected, post-May 6, grade four, version 2 CAA DFA.

No student test scores will be affected, regardless of whether students were administered with the original version of the DFA or the corrected version.

Resolution: If DFAs are already printed, LEAs may download, print two-sided, and distribute the replacement sheet containing pages 15 and 16 for the version 2, grade four DFA in TOMS. The erratum may be accessed in the same location where the DFAs are posted in the Test Operations Management System (TOMS): TOMS > [Secure Materials] > [CAA Secure Materials] > [CAA for ELA and Math].

04/25/19 04/26/19 04/26/19
The Instructions included with the Smarter Balanced braille and large-print paper-pencil materials make reference to returning materials back to ETS for scoring. However, LEAs are responsible for entering the responses from answer books in to the Data Entry Interface for the 2018‒19 administration, before returning materials to ETS for secure destruction.

Resolution: The instructions have been pulled from future materials shipments.

04/25/19 04/29/19 TBD
Three online, Stage 1 test questions in the grade four CAA for ELA section of the DFA that were presented out of sequence.
The test questions that were presented out of order in the DFA are sequences #3 through #5 in Stage 1. The mismatch is as follows:
  • Item #3 (DFA) is actually #5 (on screen)
  • Item #4 (DFA) is actually #3 (on screen)
  • Item #5 (DFA) is actually #4 (on screen)

No student test scores will be affected, regardless of whether students were administered with the original version of the DFA or the corrected version.

Resolution:

All five versions of the grade four CAAs for ELA and mathematics DFAs have been corrected and replaced in the Test Operations Management System, effective April 29, 2019.

For local educational agencies (LEAs) that have not yet administered the grade four CAA to students, Educational Testing Service recommends notifying CAA test examiners to download and use the corrected, post-April 29, grade four CAAs for ELA and mathematics DFA.

If DFAs are already printed, LEAs may download, print, and distribute the three-page errata document to replace pages 7 through 10 of the grade four DFA. The erratum may be accessed in the same location where the DFAs are posted in the Test Operations Management System (TOMS): TOMS > [Secure Materials] > [CAA Secure Materials] > [CAA for ELA and Math]

04/11/19 04/17/19 04/17/19

Window Speech Recognition, the speech-to-text (STT) software that is available on Windows operating systems, is not supported in the California Assessment System.

Resolution: On April 16, 2019, the California Assessment System was updated to include support of the Windows Speech Recognition application in Permissive Mode.

  • Only those students who are properly setup for the Permissive Mode, according to their prescribed test settings, would be able to utilize the program. Additional information about Permissive Mode is available on page 84 of the 2018–19 Accessibility Guide for CAASPP Testing.
  • Continue to monitor testing of students who use the Windows Speech Recognition application to ensure that the student is accessing only allowed applications.
  • There is no change for students who do not have the Permissive Mode enabled.

04/04/19 04/15/19 TBD
There is a display issue in the Interim Assessment Reporting System for one item on the Grade Six English Language Arts/Literacy Editing Interim Assessment Block (IAB). The Interim Assessment Reporting System has item number 14 labeled as number 15. This issue will be corrected in September 2019 for the 2019–20 school year. Please note that students taking this IAB see the correct item number, and the scoring of this IAB is not affected.
02/22/19 04/11/19 04/02/19
There was an issue with the display of the answer keys in the Interim Assessment (IA) Reporting System for Evidence-Based Selected Response (EBSR) items.
  • English language arts/literacy (ELA) items with two parts, A and B, and one correct multiple-choice answer for each question only displayed the first answer in the rubric (answer key).
  • The answer key for ELA items with two correct answers for Part B were not displaying properly.

However, despite the display issues, the tests were scored accurately. 50 ELA items were impacted.

Resolution: Answer keys are displaying correctly.

04/03/2019 N/A In Progress
The test administration scripts for Smarter Balanced Summative Assessments, the California Science Test, and the California Spanish Assessment will be updated in chapters 8 and 9 of the CAASPP Online Test Administration Manual to match the current logon sequence.

ETS recommends that LEA CAASPP coordinators notify test administrators of the following updates to the test delivery system logon screens:

  • The check for sound and video playback occurs for all CAASPP assessments, not just for Smarter Balanced English language arts/literacy.
  • The Text-to-Speech Sound Check screen appears under the Audio/Visual Check screen for students using the text-to-speech resource.
  • The Is This Your Test? screen does not appear to the student.
  • Students have the option to verify test settings before beginning the test.
  • Students have the option to view the Instructions and Help screen before beginning the test.
  • The [Begin Test Now] button appears at the bottom of the Instructions and Help screen.
ETS will update scripts in chapters 8 and 9 of the Online Test Administration Manual and repost the individual Directions for Administration (DFA) documents to the CAASPP Portal by April 15, 2019. Once the revised DFAs are posted, ETS recommends that LEA CAASPP coordinators distribute the updated DFAs to test administrators.

02/13/2019 02/21/2019 02/25/2019
Chromebooks running Chrome operating system (OS) v72 presented an error when trying to access assessments through the CAASPP secure browser.

  • Resolution: This issue was resolved with the Chrome OS v72 update (72.0.3626.117). The update is being pushed out to any Chromebook device that can receive updates. If the auto update feature is not enabled, users must manually update to Chrome OS v72.0.3626.117, or the update will be installed should the auto update feature be reenabled.

02/6/2019 02/15/2019 02/21/2019
There are two issues with the PDF Interim Comprehensive Assessment (ICA) Individual Student Reports (ISRs) generated from the Interim Assessment Reporting System.

  • Issue 1: There is a discrepancy between the Smarter Balanced cut scores provided in the Smarter Balanced Summative Technical Report and the cut scores displayed in English language arts/literacy (ELA) and mathematics ISRs for ICAs. Because of a data conversion issue, the cut scores displayed below the score range graphic are rounded to the 10s place.
  • Issue 2: For students with different claim reporting categories for Writing, Listening, and Research/Inquiry, the ELA ISRs for ICAs have incorrect reporting categories associated with these claims. The Reading claim reporting categories are correct.

The fixes for these issues will be applied to the reporting system and will be available at 8 a.m. on February 21, 2019.

Resolution: The fixes for these issues were applied to the reporting system and were available at 8 a.m. on February 21, 2019 as scheduled.

12/13/2018 12/13/2018 TBD
Presently, the pause and resume tools in the text-to-speech (TTS) resource are not available in any of the CAASPP practice and training tests accessed using the Google Chrome browser. There is an open request with Google to address the issue. Because a timeframe for resolution is not immediately available, students wishing to practice TTS should access a practice or training test must use a compatible web browser such as Internet Explorer, Firefox, Safari, or Edge.

Note that there are no issues with any aspect of TTS in the operational assessment using the secure browser.

10/02/2018 10/18/2018 11/11/18
The issue with the Manner of Administration for Interim Assessments where the “standardized” test selection at the session-level is not persisting is now fixed. The fix covers all tests taken from 9/4/18 up through 10/18/18 which will cover any future hand-scored tests taken during that timeframe. All tests taken 10/19/18 onward were not impacted.
09/04/18 09/19/18 TBD
Some users may notice that the columns containing counts or percentages in the completion status report Excel file appear as text instead of numeric values. The columns may be converted to numeric values by using the following steps in Excel:
  1. Click on the column containing text for numeric conversion
  2. In the Data menu, select “Text to Columns”
  3. Click the Finish button

If you have questions or need additional support, please contact CalTAC.

09/04/18 09/25/18 09/25/18
Users are currently unable to access 2018–19 interim assessment test results due to a technical issue related to the Interim Assessment Reporting System. This issue will not impact taking interim assessments, but it will delay the receipt of the results.

While most functions of the Interim Assessment Reporting System are fully operational, the ability to view student responses are limited to multiple-choice (single and multiple selection) item types. A fix to allow the viewing of student responses for all item types is expected the week of September 24th. We will let you know as soon as this fix has been implemented.

Resolution: A fix has been made to the Interim Assessment Reporting System and all functions are now operational. Users will be able to see student responses to all item types.

Archive Library for the CAASPP Known Issues Log